Privacy policy

Return & Refund Policy

Returns may be accepted under the following conditions:

-The item is not as described

-The item did not arrive

-The item arrived damaged or defective

-Other issues may be eligible upon review

To be eligible for a return, your item must be:

-In the same condition that you received it (unless damaged)

-Unworn or unused

-With original tags and packaging

-Accompanied by a receipt or proof of purchase

To start a return, contact us at:

-Warehousemerchandises@gmail.com

If your return is accepted, we will provide a return shipping label and instructions on how and where to send your package.

Damages & Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or incorrect so that we can evaluate the issue and make it right.

Non-Returnable Items

The following items cannot be returned:

Perishable goods (such as food, flowers, or plants)

Custom or personalized products

Personal care goods (such as beauty products)

Hazardous materials, flammable liquids, or gases

Sale items

Gift cards

If you have questions about a specific item, please contact us.

Exchanges

The fastest way to ensure you get what you want is to return the item you have (once approved) and another item will be sent to you as a replacement.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

Items must be unused, in original condition, with tags and packaging, and include proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return and let you know if your refund has been approved.

If approved, refunds will be issued to your original payment method within 10 business days.

Please note that it may take additional time for your bank or credit card provider to process and post the refund.

If more than 15 business days have passed since your return was approved, please contact us at:

Warehousemerchandises@gmail.com